Sr. Specialist, Exhibits

1800 Duke St, Alexandria, VA 22314, USA

Req #843

Friday, May 17, 2024

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces.  With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.

As the Senior Specialist for Exhibits, you will be responsible for the efficient planning, coordination, and execution of virtual and in-person events within the exposition hall. You will work closely with the Manager of Exhibits and Sponsorships, event organizers, exhibitors, and vendors to ensure a seamless and successful experience for all participants.

Responsibilities:

Floorplan & logistics management:

· Execute in developing and designing the exhibit hall layout and overall floor plan to maximize revenue and attendee satisfaction.

· Manage the booth sales process and inventory.

· Assign exhibit space by a priority points system.

· Provide overall management of the exhibit floor, including collaborating with the booth sales manager to preserve the integrity of the show floor (e.g. Guidelines, rules, and regulations, etc.).

· Coordinate the setup and breakdown of booths, exhibits, and other elements within the expo hall.

· Plan and coordinate logistics of the expo hall to optimize space and functionality.

· Oversee handling deliveries, shipments, and storing exhibitor materials.

· Ensure all exhibitors and vendors are provided with necessary information and guidelines.

· Collaborate with event organizers to understand each event's goals, objectives, and requirements.

Vendor and exhibitor relations:

· Serve as the primary point of contact for exhibitors post booth sale.

· Serve as the primary point of contact for exhibitor vendors, such as floorplan platform, onsite exhibit hall floor managers, lead retrieval vendor, hotel/venue providers.

· Address exhibitor needs and concerns, ensuring a positive experience for all participants.

· Manage communication between exhibitors, vendors, and event organizers.

Customer service:

· Provide excellent customer service to attendees, exhibitors, and other stakeholders.

· Address and resolve issues or concerns raised by participants during events.

Requirements

• Bachelor’s degree or equivalent experience.

• Over five (5) years of experience in events organization, logistics, exhibitors, contracting and vendor management, or other related activities.

Knowledge, Skills & Abilities

• Strong project management skills.

• Proven experience in event planning and coordination, preferably in expo hall management.

• Ability to work collaboratively across the entire SHRM organization to achieve the “best possible” result for members/customers.

• Experience in working with external vendors and contractors.

• Excellent communication and interpersonal skills.

• Ability to work well under pressure and handle stressful situations effectively.

• Knowledge of exhibits/events safety regulations and emergency procedures.

• Familiarity with event management software is a plus.

Physical Requirements

• Must be able to perform essential duties satisfactorily with reasonable accommodations.

• Work is regularly performed in a combination of office and conference events settings.

• Moderate travel 20% - 30% of the time will be required.

#LI- Hybrid

The hiring range for this position is $88,000 to $100,000 per year. This range is an estimate and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).

We do not sponsor applicants for work visas.

Other details

• Job Family Sales

• Job Function Sales

• Pay Type Salary

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• 1800 Duke St, Alexandria, VA 22314, USA