Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at: http://www.WabtecCorp.com .

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website (http://www.wabteccorp.com/) to learn more!

Who will you be working with?

Provide exceptional Service to support all warranty programs and non-warranty requirements in accordance with the contractual obligations between Wabtec and our Customer. The Position will interface with the customer and Internal staff on a daily basis

How will you make a difference?

This position is located in Bronx, NY, United States. This Position will be to support Warranty and Service of Wabtec Locomotives for the New York City Transit Authority.

What do we want to know about you?

• Associate’s degree in electronics technology or equivalent job experience required.

• Bachelor’s degree in engineering related field preferred.

• Minimum three (3) years of related Locomotive/Heavy Equipment experience including customer interaction roles.

• Must have hands on mechanical/electrical experience with analysis and repair of heavy machinery.

• Rail industry knowledge and experience.

• Knowledge of electronics helpful.

• Basic knowledge of Microsoft Word, PowerPoint, and Excel. Excellent communication skills required

What will your typical day look like?

Provide exceptional Service to support all warranty programs and non-warranty requirements in accordance with the contractual obligations between Wabtec and our Customer. The Position will interface with the customer and Internal staff on a daily basis.

Specific Responsibilities/requirements:

• Provide Customer Service site support with resolving technical issues and product questions.

• Provide problem diagnosis, technical assistance and solutions for field service problems within the scope of the contract.

• Perform and track field modifications as instructed by site leader and engineering.

• Follow daily work instructions as supplied by site leader, Be a self-starter with strong emphasis on following instructions from multiple sources. Evaluate, understand and execute on complex problems with minimal remote guidance as deemed necessary.

• Strong emphasis on safety culture, adhering to customer and company safety polices. 100% compliance on punctuality and on call as required.

• Accurately document and maintain warranty support cases in internal systems.

• Professionally respond to customer inquiries on technical issues or warranty claims.

• Other duties as assigned by supervisor.

What about the physical demands of the job?

5 days a week, min 8 hours a day, work day which may consists of Irregular hours, including weekends, holidays, and occasional overtime. Working in field office at customer site including working inside and outside customers repair facilities. Lifting to 50 pounds, frequent stooping, lifting, kneeling, bending, crouching and climbing. Working at Heights with fall restraint systems. Use of hand and power tools including occasional welding if necessary. Use of computer terminal and testing equipment. Visual requirements to retrieve and manipulate information.

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Our job titles may span more than one career level. The salary range for this role is between $35.00 - $45.00 per hour. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands, and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, is available at mywabtecbenefits.com (https://wabtec.sharepoint.com/sites/GlobalCommunications/Shared%20Documents/Branding/VMV/mywabtecbenefits.com) .

Relocation assistance may be provided if eligibility requirements are met.

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.