Description THE ROLE Provides leadership and oversight for clinic operation at multiple sites. In partnership with the Medical Directors, this position is responsible for setting expectations in the areas of medical quality, service access, utilization, finance, productively and operational excellence. Support the medical directors in improving and maintaining provider productively and service quality. Represents the clinics in organizational projects, committees and initiatives. Responsible for implementing the Providence Medical Group strategic and financial goals in the area of reasonability. Optimizes services to achieve the highest levels of patient satisfaction and successfully manages to organizational benchmarks in the areas of medical quality, utilization, service/access, and financial performance. Develops management and assisting in the professional growth of support staff within the NWSA PMG clinics. Responsible for collaboration with population health services, payors, and System government advocacy departments with ownership of execution and management of new business models (such as PCP capitation) that are directly tied to improved management of PMG's covered lives and cost of care. ESSENTIAL FUNCTIONS Develops and implements processes to ensure the efficient and cost-effective operation of new and existing clinic sites while meeting organizational strategic and financial goals. Provides strategic and operational oversight for implementation of programs through development, of quality and effective clinic operations for new and existing service lines. Is part of the PMG senior leadership team and is as an effective team member sharing information on guidelines and processes for quality improvement related to Primary Care management and Revenue Integrity team. Responsible for strategic oversight of all NWSA and PSJH initiatives/projects as directed by the COO/CMO. Cultivates new practices and/or new services are developed to meet patient population(s) requirements. Maintain current knowledge in the field of ambulatory care clinics *In collaboration with Population Health teams- works to operationalize and manage new business models that are overlaid upon primary care that improve overall PMG panel management and drive down cost of care. This may include examples such as direct contracting to employers for primary care and delivering on primary care capitation models with insurers. Financial Management/Planning and Development: In collaboration with management team, develop the annual clinic budget at each site and ensures it is used as an effective management tool. Leads and has broad strategic accountability for the financial success of the clinic and achievement of financial goals. Responsible for the overall management and performance of new business models - i.e. capitation and risk arrangements -as adopted within primary care and successfully meeting utilization and cost of care targets. Leadership: Responsible for daily leadership in the clinic sites to achieve the highest levels of patient and employee satisfaction. Leads and promotes compliance in the clinic sites with the performance management system and progressive discipline as needed in accordance with the Human Resources policies Serves as a mentor to clinic management staff and ensures compliance with State and organizational policies. Provides strategic leadership with the recruitment and retention of high-quality staff for each clinic site. Partners with the Medical Director at each site in the recruitment and retention of high-quality medical staff. Directs managerial growth of primary care managers and supervisory staff at the sites. Provides leadership and coordination with population health, payors, and government services in order to maximize the impact and effectiveness of new busi