Title: HIT Support Engineer

What You’ll Do:

• Provide hardware, network, and software application support to employees.

• Partake in after-hours support rotation.

• Provide solutions and follow-up from assigned tickets with the objective to help the users remove obstacles and return to productive work as soon as possible.

• Monitor equipment and inventory levels, ordering equipment as authorized.

• Record all details of inquiries, comments and complaints in tracking software ticketing system and continue to document and monitor issues through resolution.

  What You’ll Bring:

• 3+ years of experience in IT.

• Associate degree in computer science, IS, or related field.

• Knowledge of Office 365, inventory management, Microsoft Exchange, Windows Server, Citrix, Printer Administration, and IOS devices.

• Ability to provide technical support and creative solutions.

• Comfortable with healthcare concepts and vocabulary.

About Our Company:

At Andwell, you don’t just work here, you belong.

Being a part of the team at Andwell Health Partners means belonging to a community of people with purpose, dedicated to enhancing the quality of life of those we serve by providing innovative and compassionate health care in the comfort of their homes and communities.

Our values drive a work culture of integrity, respect, excellence, and compassion. At Andwell, you will be supported in your work, celebrated for your achievements, and encouraged to grow.