Job Description:

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary:

This position is responsible for some the following machine tasks, but not limited to, which include operation of printers, inserters and mail machine, packaging and organizing mail. 

Essential Job Functions:

• Quality Control of medical records being sent to various requestors 

• Ability to quickly determine whether we have the legal right to release records based on HIPAA rules and regulations 

• Ability to check electronic records for HIPAA compliance, compliance with request and authorization limits 

• Identify and remove misfiled pages from printed and electronic records 

• Communicate questions and issues to the attention of the supervisor and/or Lead  

• Adhere to state and federal laws for release of information (ROI) 

• Adhere to all Sharecare HDS rules and regulations 

• Operate machines and package records in the print and mail department 

Physical Requirements:

• Ability to sit or stand for long periods of time 

• Physical ability to lift and carry 50 lbs. of materials 

• Manual dexterity and strength sufficient enough to enter information via computer keyboard for long periods of time, to write notes and information needed, and to pick up and hold paperwork, supplies and other items 

• Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor 

• Speaking and hearing ability sufficient to effectively communicate 

• Eye/hand coordination, hearing and visual acuity necessary for day-to-day tasks 

Information Governance Accountabilities:

• A high-level understanding of the organization’s information governance program and role-specific accountabilities 

• A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data and information 

• Commitment to discuss questions and recommendations about processes and any observed variations in performing tasks in order to ensure a standardized approach to work and services provided 

• Participation in education as required for corporate compliance and role-specific functions and tasks 

HIPAA/Compliance:

• Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes 

• Comply with all regulations regarding corporate integrity and security obligations 

• Report unethical, fraudulent or unlawful behavior or activity 

• Maintain current and yearly HIPAA certification 

Qualifications:

• Ability to pay very close attention to detail 

• Ability to work in a fast-paced, production-oriented environment 

• Ability to work well in a small team environment 

• High level of reliability, productivity and professionalism 

• Excellent communication skills 

• PC literacy, able to use MS Outlook and other Windows-based programs 

• Ability to pass an industry related course and exam within 6 months of hire

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.