The Director of Nursing Services works in close alignment with the Chief Nursing Officer to ensure patient safety, quality of care and exceptional customer service across the continuum of care. This role plays as a key partner with the Chief Nursing Officer on strategic planning, innovation, and to identify and respond to the needs of our communities and the patients being served. This position will have direct oversight over multiple departments and hospital services as well as project management and operational support for the nursing division.

Serving patients for nearly a century, Astera Health is a private, not-for-profit health care system that offers care to Todd, Wadena and Otter Tail counties. With Joint Commission accreditation and a full range of inpatient and outpatient primary and specialty services, Astera Health strives every day to achieve its mission of improving the health of the communities it serves. At Astera Health, we believe in fostering a positive workplace culture and bringing employees together as a united team with the same goal: to deliver high-quality health care to our patients. The employees at Astera Health are the heart of our organization. They deliver vital services and skills that keep the cogs meshing smoothly. When you join the team, you become an integral part of delivering high-quality, efficient care to our patients.

This position is full-time, Monday - Friday: Astera Health offers a comprehensive benefits package including health, dental, vision, life and retirement. We also support work-life balance through benefits such as paid time off, short- and long-term disability and our employee wellness initiatives.

Responsibilities Include:

• Works with the clinical staff, including physicians, to standardize work process’ to ensure best practice/evidenced based care and eliminate variations in care delivery.

• Responsible for Safety, Quality of Care, Service, Operational and Financial Performance of assigned areas.

• Serves as a liaison for other departments in the nursing division. Providing project management, operational support and serves as a communication vehicle and representative between Sr. Leadership and the nursing division.

• Development of relationships between departments, administration, physicians, supervisors and direct staff to ensure collaboration and opportunities for shared services.

• Assists with implementation of strategic initiatives and performance improvement activities.

• Identifies opportunities for growth and development in our programs and services.

• Provides leadership and direction to ensure the development of services in both outpatient and inpatient settings.

• Ensures that clinical support functions are coordinated across staff, functions and activities in order to improve patient and clinical outcomes.

• Provides oversight and ensures ongoing compliance with quality and regulatory programs including but not limited to, CMS, Joint Commission and department specific regulatory standards and requirements.

Competencies Required:

• Ability to effectively operate standard office equipment and software

• Strong oral and written communication skills

• Demonstrates a high degree of commitment to customer service excellence

• Possess cross-cultural sensitivity

• Ability to work effectively with internal and external stakeholders, building strong relationships

• Ability to perform tasks both collaboratively and independently

• Demonstrates concern for patients of all ages, visitors, and co-workers.

• Maintains confidentiality of information and privacy compliance.

Education and Experience Required:

• Bachelor’s degree in Nursing degree with a master's in nursing, or a related field, or the ability to obtain a master's degree.

• Three (3) plus years of progressive leadership experience in similar role and proven experience in service line and program development; OR an equivalent combination of education and experience sufficient to successfully perform the essential responsibilities and duties of the job as listed above.

Astera Health is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.